We are in this together.
Dear families, patients, and caregivers,
On behalf of our entire YCC family, we would like to extend our appreciation to all of you for placing your trust in our services, as we are always working to serve you with the clinical excellence that you deserve, especially in delicate moments like the one we are living in.
That said, we would like to address all the concerns arriving from the outbreak of the 2019 Corona-virus (COVID-19) and to detail the steps we are taking to preserve the health of all of our YCC members, including office staff, clinical team, field caregivers, medically fragile patients, seniors, and families.
We want to assure you that we are closely monitoring all the guidance provided by the U.S. Centers for Disease Control (CDC). However, so that we can strongly prevent any cases of contagion and follow the CDC recommendations to avoid crowds of people, we dispersed our departments to perform their duties from home.
This preventive measure has no impact on the routine of excellent care that we serve for our patients since all departments, including Clinical Leadership, Scheduling Team, and Human Resources are still available and all calls will be redirected and answered normally.
WE UNDERSTAND YOUR CONCERN
“Is it safe to let healthcare providers into my house?”
Yes. Our YCC Caregivers are licensed professionals and trained to respond quickly to emergencies, which include recognizing the symptoms of the COVID-19 if necessary, as well as offering the services and care that our patients need and always following the safety instructions recommended by the U.S Center for Diseases Control (CDC).
We are taking every step to plan for any contingency and we don’t forecast interruption of services. As your partner, it is important to remind you that the care we provide to your loved one is ordered by your doctor. Help us maintain this important consistency and continuity of care.
FOR MORE INFORMATION
- Please visit the U.S Centers for Disease and Control (CDC) website: HTTPS://WWW.CDC.GOV/ for live updates regarding the Corona-virus (COVID-19).
- Do not hesitate to contact us at 404-479-1008 as all of our representatives will gladly assist you.